Sweet and Soft respects your right to privacy; we are committed to provide you with a secure online environment.  We encourage you to review our privacy policy periodically as we may change or add to this at any time without notice. By using our website or by purchasing our products, you consent to the collection, use, and disclosure of your personal information in accordance with our privacy policy. We have adopted a privacy policy that guides how we collect, store, and use the information you provide us online.

Our privacy policy will inform you about the information collected by Sweet and soft, how we my use and share information and how we protect the information you provide us. We will never share your information with other companies for the purpose of marketing or targeting advertisements. Your orders, personal information, and shopping history will be kept in our records only and revealed to outside parties only as required by law. 


The information that we receive voluntarily from you when you decided to make a purchase, register on our website, sign up for our newsletter, or any other time you provided any information about yourself may be kept only by Sweet and Soft.

Some of the information that you provide include:



Phone number

Date of birth

Email address

Credit card information

Information about other people provided by you. Example: merchandise gift recipient*

Additional information you voluntarily provide

*When you provide us with personal information about other recipient with the purpose of shipment our product, we use that information for the purpose of processing the shipment and, in some cases, to communicate with the recipient to provide information about the status of the shipment only. Sweet and Soft relies on you to obtain the recipient’s consent to your use of their personal information. 


We want you to be aware that certain online tools exist to help us serve and recognize you when you visit one of our websites. For your convenience, to help us personalize your experience or better serve your needs, we may receive and store certain types of information when you visit our website. You may be familiar with the term "cookies." These cookies may be placed on your computer when you visit our site. Cookies do not provide any personal information but they allow us to understand how users navigate to and around our website, view product pages, access content and make purchases.


To keep you in touch with emails relevant to you and to ship your orders, Sweet and Soft collects information from you and share it with our distribution center. We may use such information to provide you with fulfillment of requests, deliver merchandise and services you purchase online, facilitate payment for your purchase, confirm your orders and delivery information and respond to your customer service inquiries.

Sweet and Soft store information to keep track of past purchase history in order to facilitate your future purchases. We also may share your information with governmental agencies or other companies assisting us in fraud prevention or investigation. We do so when:

Permitted or required by law

Trying to protect against fraud or unauthorized transactions

Investigation information to a third party if a law, regulation, or court order legally requires      or authorizes us to do so. 


You may choose to receive email notifications that inform you about new merchandise, as well as special offers and promotions, we may send you email to help us learn more about you and your preferences. In case you decide that you do not want to receive email notifications from us, you can stop future emails checking off the “newsletter subscriptions” option under your account information settings.  


Sweet and soft retains your personal information for as long as necessary to fulfill the purpose(s) for why it was collected. Your consent to such purpose(s) remains valid after any termination of our relationship with you.

We will never share your information with other companies for the purpose of marketing or targeting advertisements. We welcome your comments regarding the Sweet and Soft website, our products or any part of our company. However, any comments, feedback, notes, messages, ideas suggestions or other communication sent to shall be and remain the exclusive property of Your submission of any such comments may constitute an assignment to our website rights, titles, and interests in all copyrights and other intellectual property rights. Sweet and Soft will be entitled to the use, reproduction, disclosure, publication, and distribution of any material you submit for any purposes whatsoever, without restriction and without compensating you in any way.

For such reason, we ask that you do not send us any comments that you do not wish to assign to us, including any confidential information or any original creative materials such as stories, product ideas, or original artwork. 

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